Learn how to get the most out of your business with these new tools on the rise for 2022.

 

Keeping up with the ever-changing, digitized world can be difficult. But those who adapt and embrace new tools can see great success through shorter wait times, better customer service, and seamless integration into their technology.

It can be difficult to sort through all of the restaurant technology in today’s market and keep up with new restaurant technology trends. So, we’ve rounded up the top six types of new restaurant technology we see successful restaurants using in 2022. Let’s take a look at them!

 

 

 

1.Future-proof POS

 

An excellent POS, makes your restaurant progress daily. And this is mainly because with a great POS, you can manage all your restaurant operations easily and quickly on a single platform from any device, wherever you are and whenever you need it.

 

Among its most authentic characteristics are: simplicity, it is intuitive to learn and teach; its scalability caters to single and multiple unit businesses; ease of access; it is accessible from anywhere, at any time, from any smart device; and lastly, its omnichannel, as it makes it easy to have online orders and QR codes, kiosks and applications to offer you a truly comprehensive solution.

 

 

 

2. Online Ordering Platform

 

Online ordering has been a lifesaver for many restaurants over the past year. A strong online ordering system is essential to create that digital connection between your guests and your restaurant and add a new source of revenue for the business.

 

An online ordering platform should offer you a solution that is fully integrated for efficient operation. In this way, your online orders can be injected directly into your POS system and kitchen for the preparation of the customer’s order, perfectly!

 

Also, this platform is even more convenient when it offers you your own platform, as you get full control over your orders.

 

 

 

 

3. QR Code Ordering System

 

Restaurant QR code ordering systems, sometimes known as Order and Pay at the Table, allow guests to order and pay at the table from their own device, without the need to touch menus or pens. During COVID-19, the contactless nature of this technology increased in popularity, but restaurants are sticking with this option due to increased efficiency and its ability to collect guest data with every transaction.

 

A successful QR ordering system makes your customer scan, browse, order and pay for your menu from any smartphone. But, in addition, it is easy to install in any existing POS.

 

 

 

 

 

4. Tableside Ordering System

 

The best technology should allow you to work smarter, not harder. The time it takes to walk to and from a terminal not only wastes time for servers, it also means that food takes longer to be delivered to the kitchen and customers wait longer to enjoy their meals. And, at the end of the meal, going back and forth with the check becomes a simple step with a handheld computer.

 

This excellent table ordering system allows you to take orders faster and more accurately while upselling and suggesting items on your menu. Plus, you maximize the customer experience with suggested selling from the mobile POS based on their own customer history and receive contactless payments.

 

 

 

 

5. Interactive Self-Order Systems

 

Improve your customer experience with the self-order kiosk. This great alternative allows your guests to choose what they want from a fully visual menu that will ensure they know what they are ordering and reduce food waste.

 

In addition, with an interactive self-ordering system, you avoid crowds in your restaurant and, in turn, give your customers the freedom to order and pay at their own pace. Perfect alternative for the customer, the restaurant and the planet!

 

 

 

 

 

6. Kitchen Display System

 

A kitchen display system should be simple yet powerful to enhance your customers’ experience. This tool is even more successful when it includes: text notifications, so your customers will receive a text message once their order is complete and ready for pickup or delivery; waiting staff notifications, which will allow you to notify FOH staff by phone or smart watch notification when your order is complete and ready to serve; and order status tracker, as it will help you turn any TV or monitor into a customer-facing order status screen.

 

 

 

 

Having the right technology is key to running a restaurant. But the best technology will run your restaurant efficiently with powerful software, all in one place. Simplified and integrated technology will save you time, ensure accuracy throughout your restaurant, and provide the best experience for your customers.